Rachel MilesFinding My Voice and Stepping into my Storyteller Archetype: My 2021 Year in ReviewIt’s been a year of change. I can’t believe how much has happened in the past year. I found my voice, stepped into my storyteller…6 min read·Dec 31, 2021----
Rachel MilesinIBM DesignSlow down and reflect: How I stopped working as hard and got promotedWhen you work for a large company like IBM, it’s easy to feel like you’re just another cog in the wheel. I wanted to stand out, to shine…3 min read·Sep 22, 2021--6--6
Rachel MilesHealth is a marathon, not a sprintGetting personal here! Right around the time the pandemic started, I began a serious health transformation. The most noticeable difference…2 min read·Aug 26, 2021----
Rachel MilesinIBM DesignExpert advice for nurturing relationships with customersEarlier this year, we held a panel session to learn some best practices for creating a successful User Experience Program from members…5 min read·Aug 4, 2021--1--1
Rachel MilesinA Day in the LifeIntroducing….A Day in the Life!I am SUPER excited to announce a new show I’m starting called A Day in the Life. It’s an exploratory show where I catch up with every day…1 min read·Jul 30, 2021----
Rachel MilesinBootcampCrowd-sourcing user research insights on a product forumWhat does nail polish and IBM have in common? Keep reading to find out!8 min read·Jul 3, 2021----
Rachel MilesinPocket StoriesLearning to pronounce my new last nameWhen a woman decides to marry a man (in a heterosexual relationship), she generally has to decide whether to take his last name or do…2 min read·Mar 3, 2021----
Rachel MilesinNerd For TechHow to embed HTML in an email without your mail client screwing it upWritten by someone who learned how to write HTML through Neopets and MySpace6 min read·Dec 1, 2020----
Rachel MilesinIBM DesignEstablishing customer relationships from scratchTips from a user researcher who has fought the uphill battle.7 min read·Aug 21, 2020----
Rachel Milesinresearchops-communityManaging Research Insights at a Portfolio LevelHow I’ve leveraged Airtable to create a research repository for my team10 min read·Aug 12, 2020--4--4