Rachel Miles – Medium

Rachel Miles

Finding My Voice and Stepping into my Storyteller Archetype: My 2021 Year in Review

It’s been a year of change. I can’t believe how much has happened in the past year. I found my voice, stepped into my storyteller…

Dec 31, 2021

Finding My Voice and Stepping into my Storyteller Archetype: My 2021 Year in Review

Dec 31, 2021

Published in
IBM Design

Slow down and reflect: How I stopped working as hard and got promoted

When you work for a large company like IBM, it’s easy to feel like you’re just another cog in the wheel. I wanted to stand out, to shine…

Sep 22, 2021

Slow down and reflect: How I stopped working as hard and got promoted

Sep 22, 2021

Health is a marathon, not a sprint

Getting personal here! Right around the time the pandemic started, I began a serious health transformation. The most noticeable difference…

Aug 26, 2021

Health is a marathon, not a sprint

Aug 26, 2021

Published in
IBM Design

Expert advice for nurturing relationships with customers

Earlier this year, we held a panel session to learn some best practices for creating a successful User Experience Program from members…

Aug 4, 2021

IBM product manager presenting to a group of customers.

Aug 4, 2021

Published in
A Day in the Life

Introducing….A Day in the Life!

I am SUPER excited to announce a new show I’m starting called A Day in the Life. It’s an exploratory show where I catch up with every day…

Jul 30, 2021

A Day in the Life banner image

Jul 30, 2021

Published in
Bootcamp

Crowd-sourcing user research insights on a product forum

What does nail polish and IBM have in common? Keep reading to find out!

Jul 3, 2021

Example post from the Community Innovation Jam.

Jul 3, 2021

Published in
Pocket Stories

Learning to pronounce my new last name

When a woman decides to marry a man (in a heterosexual relationship), she generally has to decide whether to take his last name or do…

Mar 3, 2021

Learning to pronounce my new last name

Mar 3, 2021

Published in
Nerd For Tech

How to embed HTML in an email without your mail client screwing it up

Written by someone who learned how to write HTML through Neopets and MySpace

Dec 1, 2020

How to embed HTML in an email without your mail client screwing it up

Dec 1, 2020

Published in
IBM Design

Establishing customer relationships from scratch

Tips from a user researcher who has fought the uphill battle.

Aug 21, 2020

Establishing customer relationships from scratch

Aug 21, 2020

Published in
researchops-community

Managing Research Insights at a Portfolio Level

How I’ve leveraged Airtable to create a research repository for my team

Aug 12, 2020

Managing Research Insights at a Portfolio Level

Aug 12, 2020

Rachel Miles

Rachel Miles

UX Researcher | Writer | Artist| Running 2 blogs: renaissancerachel.com (tech and wellness) | rowenapendragon.com (myths and legends)

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