Rachel MilesFinding My Voice and Stepping into my Storyteller Archetype: My 2021 Year in ReviewIt’s been a year of change. I can’t believe how much has happened in the past year. I found my voice, stepped into my storyteller…Dec 31, 2021Dec 31, 2021
Rachel MilesinIBM DesignSlow down and reflect: How I stopped working as hard and got promotedWhen you work for a large company like IBM, it’s easy to feel like you’re just another cog in the wheel. I wanted to stand out, to shine…Sep 22, 20216Sep 22, 20216
Rachel MilesHealth is a marathon, not a sprintGetting personal here! Right around the time the pandemic started, I began a serious health transformation. The most noticeable difference…Aug 26, 2021Aug 26, 2021
Rachel MilesinIBM DesignExpert advice for nurturing relationships with customersEarlier this year, we held a panel session to learn some best practices for creating a successful User Experience Program from members…Aug 4, 20211Aug 4, 20211
Rachel MilesinA Day in the LifeIntroducing….A Day in the Life!I am SUPER excited to announce a new show I’m starting called A Day in the Life. It’s an exploratory show where I catch up with every day…Jul 30, 2021Jul 30, 2021
Rachel MilesinBootcampCrowd-sourcing user research insights on a product forumWhat does nail polish and IBM have in common? Keep reading to find out!Jul 3, 2021Jul 3, 2021
Rachel MilesinPocket StoriesLearning to pronounce my new last nameWhen a woman decides to marry a man (in a heterosexual relationship), she generally has to decide whether to take his last name or do…Mar 3, 2021Mar 3, 2021
Rachel MilesinNerd For TechHow to embed HTML in an email without your mail client screwing it upWritten by someone who learned how to write HTML through Neopets and MySpaceDec 1, 2020Dec 1, 2020
Rachel MilesinIBM DesignEstablishing customer relationships from scratchTips from a user researcher who has fought the uphill battle.Aug 21, 2020Aug 21, 2020
Rachel Milesinresearchops-communityManaging Research Insights at a Portfolio LevelHow I’ve leveraged Airtable to create a research repository for my teamAug 12, 20204Aug 12, 20204